See what our customers say

• JJia MColumbia

  Our technician Connor is very professional with great communication and provides great services at our residence.

  

  DDevin DemeryColumbia

  Great service that is timely and professional. Thanks Connor.

  

  DDylan RobbinsColumbia

  I recently started the PestFree 365+ plan and the initial inspection was done by Aaron and he was very polite, professional, and very informative. I had an ant and spider problem in my house and the exterminator came by and after the first visit I noticed a HUGE difference in pests. Connor was a great exterminator and very through he also answered all of my questions. I highly recommend Terminix and the PestFree 365+

  

  RR RosserColumbia

  Very friendly and done amazing work

  

  SSydney DalmanMarietta

  Wayne has been SO helpful at every turn. He is truly a huge asset to our local Terminix. He is not high pressure, but informed of our options and provided the quotes and documents we needed asap. When he makes a promise, he delivers!! Anadalia in the office was very caring and responsive in a tough situation. A wonderful experience!

  
• JJoe ScamardoLufkin -TPCL 923825

  I found some some tiny dead insects inside my windows. Mike did a thorough inspection . Those were swarming flying termites trying to get into my house. He was very honest and said there was no actual termite activity in my home and I could wait until there was actual termite activity, I could wait as there was no immediate danger. I chose the conservative approach and had bait stations placed that would draw any termites to carry poison back to the original colony

  

  DDaniel RobinsonAnaheim

  Our technician Joshua was extremely helpful and went above and beyond with our rat issue. Highly recommend!

  

  CCraig KarpinenDetroit Commercial

  The technician was polite, professional and listened to my issue I was having. The issue was not completely resolved

  

  EEric BrodskyMilwaukee (PestPac)

  Our technician, Rob, is always punctual and keeps us informed of the work he does. He also provides us with feedback and reports for anything we can do on our end to keep pests away. We really appreciate Rob's service and attention to detail.

  

  AAlicia AdamsMilwaukee (PestPac)

  The young man who came out here today was very respectful very understanding he spoke well. He explained everything that I asked and and told me that if I have a problem, call him at the number that he called me from or call the company. I appreciate that and he’s a very nice young man

  
• RRobin Sanders-FordMaui

  Mat was very informative , courteous and very helpful! He acknowledged our concerns and gave us GREAT service

  

  MMalia KellyDes Moines

  I called for a simple question about a rat in my yard and asked if I could get help with him. I’m someone who empathizes a lot for animals in danger and just wanted to get some help for him. I made a mistake calling this company and the guy on the phone was extremely rude to me for no reason. If you’re going to need services, call any other company. If I could give zero stars I would.

  

  MMaddyson HalpinNaperville

  I’ve had the service since march, when the technician came out he told me someone would come out every month to check my traps, it’s now almost June and I haven’t seen any other technicians despite calling to have someone come out FOUR different times. I finally got fed up and decided to cancel my service, I was transferred to three different departments before finally being able to cancel my service and the lady on the other end did nothing but try and talk me out of canceling and instead of apologizing for their mistake of telling me one thing and the truth being something else is somehow comes down to me being wrong. I will be seeking services from elsewhere if I ever need them again.

  

  KKayleigh WilliamsLouisville

  I scheduled an appointment with the overnight call center and no one ever showed up to do my consultation the next day. I called once again and they told me my appointment was canceled because I live in an apartment complex and we’re not allowed to schedule them as tenants which I was not told on the phone. No one ever contacted me about my appointment being canceled and upon talking to the representative , I found out that they barely even took any of my information down. I was very disappointed in the lack of communication with this company and I definitely decided to go another route. I highly suggest instead of Terminix you call Orkin instead as they are such a better business and took care of my needs in a very timely manner. If I could give 0 stars I would.

  

  DDre EWest Florida Commercial

  Always a pleasure to have Rrandy come to my property very knowledgeable and explains the product very well

  
• JJake AWest Florida Commercial

  Our service provider, Randie DeLise is absolutely the best! Always professional and so helpful. He’s always willing to help and answer our questions. We are lucky to have him!!

  

  WWa DavidWest Florida Commercial

  Angel was great!

  

  LLeonard DenkWest Florida Commercial

  Angel keeps our audits and paperwork in fantastic order

  

  BBo AmusaMarietta

  Ms Debra Taylor always does an amazing job. She has been consistent for years.

  

  KKatie WallMilwaukee (PestPac)

  Rob is great to schedule with and work with. He continues to provide an accurate window and notifies if there are changes in his schedule and works with you on what works for everyone.

  
• RRobert CrockettNaperville

  Talking forever to get someone to look at the house and quote. Meanwhile i have termites in the wall. Update: After waiting the appointment was scheduled for between 3 - 4 PM yesterday (5/27/26). I left work and was almost home to meet him at 3PM when Shawn from Peroia called and said he would not be to the house till 4:30PM. That time came and went with no one arriving, At 6PM I called to see what happened but Shawn would not answer the phone and his voice mail was full. I texted and know it was seen by the feedback on the Android and still not even the courtesy to respomd. If this is how Terminix handles a new customer think how crappy it becomes after they have your money. Oh well there are plenty of other places that treat bugs. P.S. They got 1 star because I could not figure out how to give 0 stars!

  

  BBill AllspachHudson Valley

  I had Ehrlich come to my home after using a more local service for many years. Jason arrived promptly and thoroughly reviewed my home and provided immediate feedback. The service was definitely more thorough than my prior exterminator. Jason was very patient with my numerous questions and responsive to my concerns. The cost is somewhat cheaper and they also take care of stinkbugs. Very happy with my initial meeting.

  

  BBrittanyWest Florida Commercial

  Jameson, our pest control tech, recently handled a service call at one of our properties and did a fantastic job. He was thorough, highly professional, and provided clear, valuable recommendations for preventative services moving forward. We really appreciate the excellent communication!

  

  GGiao PhamWest Florida Commercial

  Very good job !

  

  MMichelle DunMarietta

  Very happy with our experience and our tech

  
• PPatricia PhillipsMarietta

  The service was excellent, the service technician cared about doing a good job.

  

  DDan GrahamFlorence

  See previous message

  

  BBrendan WAppleton (PestPac)

  Mark does exceptional work!

  

  SShannon WilliamsMilwaukee (PestPac)

  John is our technician and always does a great job communicating and keeping pests away!

  

  RRobert CrockettColumbia

  Not starting off well. Made a appointment for between 3-4 a week out. It was the soonest they could see me. After waiting a week, Shawn called at 2PM to tell me he would not here until 4:30. It's not 6:30pm and no show, no call, and he will not respond to calls or a text.

  

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