TERMINIX REVIEWS

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4.7 average rating out of 207828 verified reviews

pest control inspection
97%
Customer satisfaction
20000+
Happy customers

For more than 95 years, we've protected what's most valuable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. When you need Terminix to nix your problem, it's not just a promise. It's a guarantee.

4.7

4.7 average rating out of 207828 verified reviews

183360 (88.23%)

8316 (4%)

2280 (1.1%)

1278 (0.61%)

12594 (6.06%)

Reviews

  • Jjgm jgmTerminix Minnesota Commercial

    It was early fall in MN. The critters outside were on the move. I heard scratching under my bathtub. I reported to my HOA immediately. I was told “mice on the inside are my problem. Set a trap and be done with it.” (I haven’t had any evidence of mice in 18 years and wanted to know why I have them now) I hired a company to inspect my home.($149.00). They checked outside and in my attic. My HOA requests more than one estimate so I called Terminix out of Oakdale MN. (I live in Waconia). Their inspection was free and also much more thorough. They found several breaches on the exterior of my home with the worst one being directly outside my bathroom where the area had been chewed and bits of insulation pulled out. (HOA responsibility) The photos taken of my attic interior showed clear evidence of mice activity. (My attic insulation is blow -in. It is an untouched undisturbed by anything environment. Insulation should look settled but otherwise undisturbed.). Photos showed clear evidence of hundreds of mouse trails through the insulation. The report of findings was sent to the HOA. They responded with quotes of the by-laws and other documents and refused payment of 1/2 of the outdoor repairs and the entire attic remediation. The inspector educated me on mice infestations and I was horrified! I learned that mice leave a scent trail to the entrance found into your home so every mouse around finds their way to 5 star accommodations in the attic. Once they are in, they immediately start reproducing. Baby mice reproduce at 4 to 6 weeks of age. Do the math. This is out of control very quickly. I also learned that breathing in mouse urine, feces, and dander causes several health conditions, the most severe being hantavirus, in which the lungs fill rapidly with fluid and without immediate treatment, you die. Within days of hearing scratching, I broke out in severe full body hives. After an emergency visit to the allergist, I was diagnosed with chronic urticaria ( hives) and further research confirmed that exposure to mouse urine ,feces, and dander can indeed cause a flare -up of chronic urticaria. (you haven’t experienced severe hives until you have slept on ice packs to numb the skin to stop the itching just so you could fall asleep) Because my health was deteriorating rapidly, I scheduled the repairs and attic remediation regardless of the HOA’s refusal to take responsibility. The work took 2 days to complete with every step being clearly documented in writing and with photos. (Think of the sound made by a branch going through a wood chipper. Mice make the same sound going through the equipment used to remove them from your attic. ) Repairs done. Attic re-insulated. Now comes my legal battle with the HOA. This whole mess was caused by their negligence to maintain the exterior of my townhome which allowed a massive number of mice to infest my attic which has adversely affected my health. Thanks to the Terminix crew having my back and providing clear photographic and written documentation, I am pretty confident I have a valid case. I encourage all home owners to be diligent in maintaining your homes exterior. The cost of these repairs and remediation was $8,000.00, ( which upon more research, I found is right in line with other reputable companies) Oh, and if you have an HOA, LOTS OF LUCK! I feel your pain and frustration.

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    Jjgm jgmMinneapolis

    It was early fall in MN. The critters outside were on the move. I heard scratching under my bathtub. I reported to my HOA immediately. I was told “mice on the inside are my problem. Set a trap and be done with it.” (I haven’t had any evidence of mice in 18 years and wanted to know why I have them now) I hired a company to inspect my home.($149.00). They checked outside and in my attic. My HOA requests more than one estimate so I called Terminix out of Oakdale MN. (I live in Waconia). Their inspection was free and also much more thorough. They found several breaches on the exterior of my home with the worst one being directly outside my bathroom where the area had been chewed and bits of insulation pulled out. (HOA responsibility) The photos taken of my attic interior showed clear evidence of mice activity. (My attic insulation is blow -in. It is an untouched undisturbed by anything environment. Insulation should look settled but otherwise undisturbed.). Photos showed clear evidence of hundreds of mouse trails through the insulation. The report of findings was sent to the HOA. They responded with quotes of the by-laws and other documents and refused payment of 1/2 of the outdoor repairs and the entire attic remediation. The inspector educated me on mice infestations and I was horrified! I learned that mice leave a scent trail to the entrance found into your home so every mouse around finds their way to 5 star accommodations in the attic. Once they are in, they immediately start reproducing. Baby mice reproduce at 4 to 6 weeks of age. Do the math. This is out of control very quickly. I also learned that breathing in mouse urine, feces, and dander causes several health conditions, the most severe being hantavirus, in which the lungs fill rapidly with fluid and without immediate treatment, you die. Within days of hearing scratching, I broke out in severe full body hives. After an emergency visit to the allergist, I was diagnosed with chronic urticaria ( hives) and further research confirmed that exposure to mouse urine ,feces, and dander can indeed cause a flare -up of chronic urticaria. (you haven’t experienced severe hives until you have slept on ice packs to numb the skin to stop the itching just so you could fall asleep) Because my health was deteriorating rapidly, I scheduled the repairs and attic remediation regardless of the HOA’s refusal to take responsibility. The work took 2 days to complete with every step being clearly documented in writing and with photos. (Think of the sound made by a branch going through a wood chipper. Mice make the same sound going through the equipment used to remove them from your attic. ) Repairs done. Attic re-insulated. Now comes my legal battle with the HOA. This whole mess was caused by their negligence to maintain the exterior of my townhome which allowed a massive number of mice to infest my attic which has adversely affected my health. Thanks to the Terminix crew having my back and providing clear photographic and written documentation, I am pretty confident I have a valid case. I encourage all home owners to be diligent in maintaining your homes exterior. The cost of these repairs and remediation was $8,000.00, ( which upon more research, I found is right in line with other reputable companies) Oh, and if you have an HOA, LOTS OF LUCK! I feel your pain and frustration.

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    JJoannie GadyTerminix Minnesota Commercial

    Terrible experience. No show for service, registration process not operational, and almost twice the cost of the company I reached out to in frustration.

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    JJoannie GadyMinneapolis

    Terrible experience. No show for service, registration process not operational, and almost twice the cost of the company I reached out to in frustration.

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    AAshley JonesDayton

    Devon came out and did a great job. He’s super friendly and really investigated all the issues I mentioned. He also made sure to spray all the nooks & crannies.

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  • CCindy HoffmanDayton

    Dom and Jacob were efficient, answered all my questions and were very professional.

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    KKristin PressleyDayton

    James was very kind, thorough, and helpful at making sure traps were placed correctly and filled with bait as well as spraying our home and removing webs from exterior. We had a bad experience with a prior pest control company so we are very grateful for James’ hard work and diligence to our issue.

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    GG. Demond HubbardDayton

    Mr Murlin continues to provide professional and polite service.

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    BBruce EdenAllentown

    Service was very good. Prices are very high for the service performed.

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    TTony HouserAllentown

    CECILIO RODRIGUEZ is the best

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  • TTommy DMedford

    Neil is fantastic! Always does a great job, very clear on options, procedure and is a joy to talk and work with. I always look forward to seeing him

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    MMarla ShavinMarietta

    Wayne was extremely professional and knowledgeable. Looking forward to working with you all.

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    JJames LuaDayton

    James Murlin was great

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    SSandy FloraDayton

    Love Josh he is great

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    QQuentin BrownDayton

    Murlin was great service tech for Terminix. And I appreciate that.

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  • MMsMaemae2Dayton

    James Murlin was the best !! He was absolutely knowledgeable ,professional , and also did his job very thorough!!! He treated my dog very kindly, and was very helpful on what to do after a treatment as well as making me follow up appointments!! Highly recommend!! James is the best of you want the job done right , James is your man !!!! 💯

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    MMichael CaputoMedford

    John is fantastic!!!

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    SSherman BrusterMarietta

    Tahj delivered great professional as usual. Thank Tahj!

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    MMaria RoccaMarietta

    Terminix pest control has been servicing our home since 2000. We have been very pleased with their service over the years. Kline, our current technician is outstanding always focusing on the details & on our needs to keep pests away! We highly recommend their service.

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    KKrista LindenmayerMarietta

    Been with Terminix for several years Isaiah is great! Would definitely recommend this service to friends and neighbors.

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  • CClaire JenkinsSeattle

    The guy no showed twice, with zero communication. When he did come, he provided a full inspection under the house. It felt scammy, so we got a second opinion. The second opinion found that we had some rotting wood and an entire colony of ants living in that piece of wood. Terminix did not find this issue, and wouldn't have fixed it. We went with other people to deal with the ants and crawl space issues.

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    JJanine DensonMarietta

    Ms. Debra has provided services for my home for years. The service is consistently exceptional.

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    Bbc mungerSeattle

    John is reliable, thorough, and kind. We have used Terminix for years, but really we're loyal to John :)

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    EEmily BMinneapolis

    Their service manager out of owatonna is a terribly rude person and terminix has made cancelling my plan impossible, 4 phone calls later and they still won’t let me cancel. This is crazy. Side note my usual tech that actually comes is very nice and does good work but everything else about this terminix service in South Minnesota is HORRIBLE

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    CC SDayton

    Great job from Mr.young

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  • CCharlie RizzoMedford

    Mike heinz was the inspector for my visit today and he has been this whole past year he has made every visit such a pleasure and he is so informative and super polite and patient with any questions I may have

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    SSerena QianDayton

    Brandon is great!

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    JJanie LightMarietta

    I have such a great experience every time with Terminix! I needed an extra service done today. I had to add a few new bait stations. It was handled in no time at no cost. My thanks to Edward Walker who provided my excellent service today! I’ve been with Terminix for six years, and have never had a problem with spiders or other insects since I began my service. I highly recommend them!

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    BBrianna DanielleMarietta

    Thank you Wayne for your expertise. You relieved so much of my stress !

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    LLisa MannAllentown

    The service is excellent and if I ever have to call, the people are so very kind and helpful!

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1-5 of 207828 reviews

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If pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.

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Terminix prevention and pest coverage plans.

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Whether implementing preventive measures or tackling active infestations, you can count on the best pest control company to provide reliable and effective solutions.

Our two pest control plans cater to varying needs and preferences: a one-time service and a quarterly service. Our one-time service relieves pest infestations and provides targeted treatments to address specific pest problems. Our quarterly service offers ongoing protection against 13 pests throughout the year.

Our annual pest control plans, PestFree365 and PestFree365+¹, provide ongoing protection from up to 39 of the most common household pests.²

With a PestFree365 plan in place, your home will receive seasonal treatments from one of our trained technicians so pests stay out even as pest pressures change.

Don't wait until it's too late ‐ protect your home with Terminix to enjoy peace of mind year-round. Join the millions of satisfied customers who have shared their positive experiences in Terminix reviews and experience the difference for yourself.

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